Hey,
My handbags are neat lined up on my shelf above my clothing, and as I was looking up, I noticed that my Black Patent Ergo Hobo is madly scratched on the site, and she's only ONE week old!!!!! I don't know what to do!
On Monday it's gonna be 2 weeks that I have her, but I used her only for one week, and now i see a hughe white scratch on her... Should I be sending her in for repair, or would coach factory give me some credit, I know she has been used- but that is ridiculous!!! This is a $500 bag, which i happend to have received from the outlet cheaper, but still, it still is a $500 bag after all!!! KWIM? It shouldnt damage like that within 1 week should it? What should I do now?
My handbags are neat lined up on my shelf above my clothing, and as I was looking up, I noticed that my Black Patent Ergo Hobo is madly scratched on the site, and she's only ONE week old!!!!! I don't know what to do!
On Monday it's gonna be 2 weeks that I have her, but I used her only for one week, and now i see a hughe white scratch on her... Should I be sending her in for repair, or would coach factory give me some credit, I know she has been used- but that is ridiculous!!! This is a $500 bag, which i happend to have received from the outlet cheaper, but still, it still is a $500 bag after all!!! KWIM? It shouldnt damage like that within 1 week should it? What should I do now?