i bought an epi speedy off an international reputable seller some time back. when i received the item it was damaged, (item was packaged in a brown paper bag with no stuffing inside the speedy) and the seller asked me to file a claim with USPS (it's insured). After going to the post office they told me only the sender can file for insurance.
I don't know if i should wait for the seller to file and hope that i get paid eventually (i am not sure if the claim will be successful since the PO can void it for poor packaging) or just ask her to pay me first since the process is protracted, or just file a claim with paypal. What should i do? I have a timeline issue here - paypal only allows me to file a claim within 45 days and i only have 2 weeks left, but the PO can take up to 60 days to determine if the insurance is valid or not.
I don't know if i should wait for the seller to file and hope that i get paid eventually (i am not sure if the claim will be successful since the PO can void it for poor packaging) or just ask her to pay me first since the process is protracted, or just file a claim with paypal. What should i do? I have a timeline issue here - paypal only allows me to file a claim within 45 days and i only have 2 weeks left, but the PO can take up to 60 days to determine if the insurance is valid or not.
