Epi Neverfull glazing issues

lolo132

Member
Jan 8, 2014
13
3
I have a figue epi Neverfull purchased in 2014. I've noticed over the past few weeks that the straps are sticky and today when I picked it up there was black glaze stuck to my hand. Is this the infamous glazing issue? Can my bag be repaired if the color is no longer available? I love this bag.
 

JadaStormy

Member
Jan 23, 2012
5,073
2,315
houstatlantavegas
I have a figue epi Neverfull purchased in 2014. I've noticed over the past few weeks that the straps are sticky and today when I picked it up there was black glaze stuck to my hand. Is this the infamous glazing issue? Can my bag be repaired if the color is no longer available? I love this bag.
You'll need to take it in to the boutique. If it's deemed a defect and they can't repair it, most likely they'll give you a store credit for your purchase price. If they say it's normal wear and tear, or something you might have caused by leaving the bag out in the heat, they won't do anything (hopefully this doesn't happen, but it's a possibility). GL
 

lolo132

Member
Jan 8, 2014
13
3
That's what I was afraid of. I don't live in a hot/humid climate. I always store my bag in the dust bag in my closet. I'll run by the store tomorrow and see what they say. Ugh.
 

fabuleux

STAND UP
Aug 3, 2014
19,157
39,103
I have a figue epi Neverfull purchased in 2014. I've noticed over the past few weeks that the straps are sticky and today when I picked it up there was black glaze stuck to my hand. Is this the infamous glazing issue? Can my bag be repaired if the color is no longer available? I love this bag.
Take your bag to a boutique and ask them about it. At best, you will get a complimentary repair or a store credit. It's worth a try!
 

chyclover13

Member
Aug 11, 2013
62
34
Thank you for the info OP! I took my navy epi neverfull in today. The handles are disgusting... Hopefully it will come back in a much better condition.