I live in London and have been on eBay for about 3 years now, I order from USA a lot, even big items and never had a problem in my life (well, apart from paying taxes!) So I bought this 90 dollar Pucci scarf from a seller in California and stupidly didn't want to pay 21$ for insuring it. So 10 days letter (yesterday) I receive an envelope and to my horror it was cut open and the scarf was stolen! It is obvious the seller has sent it because it was cut through the stamps. I was so upset I actually cried ... It was a very special scarf, with the print exactly as I wanted and Pucci doesn't make them anymore So what am I to do?I have no proof that I received the envelope like this because it didn't require a signature. I emailed the seller, the seller was very nice and responsive and she said Paypal wouldn't cover me becuase they only insure in case the seller doesn't send it at all, but the seller has the receipt from the post. She said my only hope is filing a claim with the post. Is this true? What am I to do now?