As many of you have probably seen discussed in FB groups, Chanel has restricted phone orders and shipping of bags to these non-sales taxed states:
DE, OR, MT, NH, AK
This has been confirmed by several of my standalone boutique SA, and Saks. My NM SA has told me if I can provide proof of residence (my driver's license etc.) they will allow it. I suspect that it's possible Chanel may begin enforcing this restriction everywhere, and NM could completely be out of the picture soon, too.
Another SA has told me her co-workers are equally distraught & frustrated by this decision from corporate. According to her, there are several unconfirmed options (such has verifying ID & other workarounds that would be considered for exceptions) that are up in the air and it is possible that the restrictions may be changed/loosened as time goes on.
To clarify, if you purchase in-person at a boutique, they will ship your item to you as long as you can verify your shipping/billing/home address are the same. But this COMPLETELY cuts out those of us who live nowhere near a boutique from purchasing from our wonderful SA's.
As info, previously many of the same SA I buy from had warned me Chanel will no longer be allowing reserves & sales will be made on a first-come-first-serve basis. At the time, I asked how would I have a shot to purchase if I am a remote customer... Knowing what we know now, seems like Chanel is rolling out these rules to crack down on the resellers, slowly.
TLDR: Chanel isn't allowing clients living in the listed non-sales taxed states to place phone orders as a measure to crack down on resellers/scammers. Posting here because I live in one of the aforementioned states & am beyond upset and frustrated I just needed to vent. Thanks for listening to my TEDtalk lol
DE, OR, MT, NH, AK
This has been confirmed by several of my standalone boutique SA, and Saks. My NM SA has told me if I can provide proof of residence (my driver's license etc.) they will allow it. I suspect that it's possible Chanel may begin enforcing this restriction everywhere, and NM could completely be out of the picture soon, too.
Another SA has told me her co-workers are equally distraught & frustrated by this decision from corporate. According to her, there are several unconfirmed options (such has verifying ID & other workarounds that would be considered for exceptions) that are up in the air and it is possible that the restrictions may be changed/loosened as time goes on.
To clarify, if you purchase in-person at a boutique, they will ship your item to you as long as you can verify your shipping/billing/home address are the same. But this COMPLETELY cuts out those of us who live nowhere near a boutique from purchasing from our wonderful SA's.
As info, previously many of the same SA I buy from had warned me Chanel will no longer be allowing reserves & sales will be made on a first-come-first-serve basis. At the time, I asked how would I have a shot to purchase if I am a remote customer... Knowing what we know now, seems like Chanel is rolling out these rules to crack down on the resellers, slowly.
TLDR: Chanel isn't allowing clients living in the listed non-sales taxed states to place phone orders as a measure to crack down on resellers/scammers. Posting here because I live in one of the aforementioned states & am beyond upset and frustrated I just needed to vent. Thanks for listening to my TEDtalk lol