In early November I bought a 2005 Chelsea Optic bag on eBay from a new seller for $115 including shipping. It's cute, I like it but I don't love it (esp since I got my Carly Demi), and considering it was used it was in pretty decent condition. I took it to the Coach outlet to see if they could send it in for me because the leather on the side of the strap was cracked. I wanted them to just replace the strap. The SA waived the $20 for me and sent it in. I got a call this morning letting me know that they couldn't replace it (I don't know why?) but that they're sending me, not that coveted 40% off coupon, but a $248 credit! JEEZ! I'm soooo excited! I want to spend it NOW (bad idea). I really really want that pond ergo hobo but $348 is just too much for me for a bag. But now it's $100! I could do that! JAX lady said to call back in a couple weeks and see if they have more. Or I can wait for something else "springy". Anyway... I'm excited.