Ugh! I’m so annoyed right now! I just got my repair back for my mon multiple after them having it since November and the edge has peeled off again! What are my options? This is super shoddy work.
Edge pealing after repair!
- Thread starter wigglytuff
- Start date
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This happened to me with a Brazza wallet, and it reoccurred a lot sooner than yours has, even. They initially insinuated it was my fault for misusing the item, then after I got head office involved they refunded me and I bought something else. If it’s in the same spot that was damaged before, tell them you want it done again, properly, or replaced.
It’s been less than a month since I got it back and it’s almost where it was when I dropped it off! Ugh.
Ugh. I don’t want to fight again. But I feel like I got no choice.
That sounds reasonable, and like good customer service. Not my experience at all, unfortunately. Mine developed the same problem in exactly the same area about eight weeks later and they gave me nothing but problems.
OP, it’s a pain and we shouldn’t have to fight, but stand your ground if you know it’s not right. They should stand behind their products, particularly when there’s been a shoddy repair job done, but sometimes they need a bit of a push.
Ugh. Looks like I’ll have no choice but to bring in my other wallets that are older and in better condition. Including one that’s 10 years old and doesn’t have that level of peeling. Ugh. Not my idea of fun.
In the past, bags adorned with double turned edges technique were a symbol of sophistication and longevity. However, as the industry sought more affordable solutions, this exquisite technique was gradually abandoned. Many leather goods today feature painted edges that may deteriorate over time, evealing unsightly radial cracks, compromising both aesthetics and functionality.