I just recently started to sell some of my items on eBay and I realized for two of my listings that have already sold have the wrong PayPal account address ( my PayPal e-mail is different now and I don't have access to my old e-mail)
Now, I consulted the PayPal people and they told me to ask them to cancel the payment, but one of my buyers told me that I need to solve the problem because she already paid and it went through!
I personally think it's not possible because I don't have access to the account and PayPal says that "The information doesn't match our records. Please try again."
I have no idea what to do and I'm at a complete loss! HELP!
Now, I consulted the PayPal people and they told me to ask them to cancel the payment, but one of my buyers told me that I need to solve the problem because she already paid and it went through!
I personally think it's not possible because I don't have access to the account and PayPal says that "The information doesn't match our records. Please try again."
I have no idea what to do and I'm at a complete loss! HELP!
