EBay message picture resolution

quinna

quinna

Member
Jun 27, 2013
1,349
416
#1
A few times I've asked some sellers to send extra pictures of important authentication details or condition specifics. In most cases they graciously oblige, but the pictures I end up with are absolutely useless since it seems that the eBay messaging system makes the resolution really poor. If I zoom it's a pixelated mess. This is on both the pc and mobile. Am I missing something? Is there a setting somewhere that I can change? For instance, today I asked a seller for a better picture of a serial hologram, and she sent one, but it's unreadable at the resolution it was condensed to for the message. I know this isn't the sellers fault because it happens with every picture message.
 
#2
You have to open it in your ebay messages, not in the email. Then click on the image. It isn't huge but it is usually readable in my experience.
 
#4
Indeed they are terrible. There is no workaround. Seller should post the pics on their listing next time.
Or send you a link to a gallery
 
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