It might just be the lighting making it seem like its grey.
As the seller of this item then I can assure everyone that there was no greying. It is not in my interests to mislead buyers as why on earth would I want a string of complaints, returns and negative feedbacks? Anyone can look at my completed auctions and feedback and see that I have sold some completely trashed LV - all flaws have been disclosed.
I can put my hand on my heart and say that from between 80 and 100 sales a month for the last 18 months then NOT ONE SINGLE ITEM HAS EVER BEEN RETURNED TO ME WITH A COMPLAINT and I think that speaks volumes.
The buyer asked questions as to whether the colour was damaged or just crappy photos, I replied saying the photos were crappy. The buyer bought and then asked if she could return it if she wasn't happy. I said no for the SIMPLE reason that imports into the UK are taxed at 40% so I would pay half again to have the item returned to me. THAT is the ONLY reason I don't take international returns.
The buyer has been sent this explanation and I believe this is the "shouting" to which is referred. The buyer has also been sent numerous links to other lavender vernis auctions to display the colour issues with this item in that it is difficult to capture on camera.
The Agenda was priced at the price I was asked to sell it for. I am glad my items are seen as cheap - perhaps I will get more customers!
PS: Thanks for sending me the link so I can see what is said !
Okay. I ****ed up. But, still don't deserve to be yelled at. I wouldn't yell at her, especially if my agenda was perfect and it's not like I ruined her auction in the first hour. It was the last couple of minutes and no one had bid on it. I personally wouldn't treat anyone like that. It's not the end of the world. And, I have a right be careful with my money, especially when there is no refund involved. oops. I guess I'm horrible ( just kidding)... oh, the pain the agony...
So let me get this straight. You won't honor your bid on an auction because the seller won't refund you if you don't like the item? Did you not read the seller's auction terms? It says right there: "I do not accept returns simply because you do not like the item or because it is smaller/larger than you imagined." Did you think she was affiliated with Louis Vuitton or Neiman Marcus and that you had 30 days to return or exchange? I really don't think she's in the wrong here. I also believe she is fully justified if she's "yelling" at you in emails.
One more thing... could you give us your eBay ID so we know who to block for time-wasting? Seriously, you're one of those eBayers who think they're entitled to a return just because you don't like it. It's eBay for cripes sake, not Kmart. And, obviously, you're one of those eBayers who won't honor their bid even though all your questions were answered before the end of the auction. Honestly, it's buyers like this that make eBay a bad place.
Understood. But, we can all make mistakes and change our mind and people don't need to yell at us. That's life. Especially when there is no return policy. She is still emailing yelling at me. ick.
Having just received a gorgeous brand new Josephine from Rebecca - I can only say that she is a lovely seller that represents her items accurately and prices them very fair!