Ebay Courtesy Coupon? Is this a scam?


Nov 6, 2005
I filed a dispute and escalated it this week with paypal after I was duped my the infamous Balenciaga Green Make-up clutch. The verdict hasn't been reached yet, but this morning I received this (obviously I snipped the coupon code redemption number out):

[FONT=Verdana, Arial, Helvetica, sans-serif]eBay sent this message to xxxxxxxx.
Your registered name is included to show this message originated from eBay.
Learn more.
[/FONT] [FONT=Arial, Helvetica, sans-serif]xxxxxxxxx,[/FONT]
[FONT=Arial, Helvetica, sans-serif]We noticed you recently filed a dispute about a purchase on eBay. We value your participation in the eBay Community and we're really sorry to hear things didn't go so well. To make it right we are sending the Courtesy Coupon below. To use it, you'll need a PayPal account. If you don't already have one, we're happy to help you set it up. Just call us at 1-800-717-EBAY. [/FONT]
[FONT=Arial, Helvetica, sans-serif]We appreciate all the purchases you've made on eBay so far and hope you'll continue to buy on eBay for a long time to come. With this Courtesy Coupon, [/FONT][FONT=Arial, Helvetica, sans-serif]$ 500.00 of your next purchase is on us.[/FONT]
[FONT=Arial, Helvetica, sans-serif]With PayPal, eligible transactions are covered by eBay's Buyer Protection Program up to $200 at no additional cost, however, most transactions may be covered up to $2000. Find out more here or call us.[/FONT]
[FONT=Arial, Helvetica, sans-serif]We have a special Customer Support line only for our most valued members like you. If you need help, call us at 1-800-717-EBAY (1-800-717-3229) 6am-9pm Pacific Time, 7 days a week. This phone number is only for members who have been invited to participate. Please call us if you ever need a hand. [/FONT]
[FONT=Arial, Helvetica, sans-serif]Sincerely,
eBay Customer Support Team

[FONT=Arial, Helvetica, sans-serif]How to redeem your eBay Courtesy Coupon:[/FONT]
  1. [FONT=Arial, Helvetica, sans-serif]Log in with the User ID on the coupon at www.ebay.com. Shop with sellers who accept PayPal. Just look for the PayPal logo
  2. [FONT=Arial, Helvetica, sans-serif]Make sure the email address for your eBay User ID is also on your PayPal account.[/FONT]
  3. [FONT=Arial, Helvetica, sans-serif]Ensure the listing ends and you pay before the coupon expiration date (June 25, 2008 11:59:59 PST)[/FONT]
  4. [FONT=Arial, Helvetica, sans-serif]During checkout, select PayPal as your payment method. [/FONT]
  5. [FONT=Arial, Helvetica, sans-serif]When prompted, enter your redemption code: [/FONT][FONT=Arial, Helvetica, sans-serif]XXXXXXX[/FONT]
[FONT=Arial, Helvetica, sans-serif]Don't have a PayPal account? Get one here. [/FONT]
[FONT=Arial, Helvetica, sans-serif]Important Terms[/FONT]
  • [FONT=Arial, Helvetica, sans-serif]This coupon is for one-time use. It may only be redeemed on a single purchase. [/FONT]
  • [FONT=Arial, Helvetica, sans-serif]Upon redemption the unused balance, if any, is forfeited. (e.g.: If your coupon is for $30.00 and your total purchase price is $25.00 you will forfeit the remaining $5.00.)[/FONT]
  • [FONT=Arial, Helvetica, sans-serif]This coupon is valid only until the expiration date (June 25, 2008 11:59:59 PST)[/FONT]
  • [FONT=Arial, Helvetica, sans-serif]This coupon may only be redeemed by you with your eBay User ID and your PayPal account and therefore, cannot be resold or transferred in any way.[/FONT]
  • [FONT=Arial, Helvetica, sans-serif]This coupon no cash value.[/FONT]
  • [FONT=Arial, Helvetica, sans-serif]There are no maintenance fees charged against eBay Courtesy Coupons.[/FONT]
  • [FONT=Arial, Helvetica, sans-serif]Valid towards total purchase price (including item cost, shipping, tax, etc.)[/FONT]
  • [FONT=Arial, Helvetica, sans-serif]For more information, please review our Terms & Conditions or Frequently Asked Questions[/FONT]
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Apr 17, 2007
I received one for 10% and other people have received different $ amounts. As long as it is in your ebay messages it works.
You received a good amount! Have fun!


Because I said so
May 7, 2006
I believe that it is however, they've never sent me one d@mn them!! lol I'd probably remove my name from that as well though. Lucky girl!! :smile:


Mar 5, 2008
Seriously they must be slow if there offering 500$ coupons. I want one!!!! It sucks though there kinda saying to people hey file a dispute and we'll give you money!


May 1, 2007
Wow it's nice to know they are actually doing something about all the complaints lately. $500 is awesome :smile: