I did a search for this, and did not see anything so I apologize if something about this has been posted.
A rep from Ebay called me at home yesterday to recap all the different seller changes, then followed up with an email. Has anyone else gotten this call?
Here is the email:
Here is a follow-up email regarding recent changes on eBay. eBay is taking steps to create a great marketplace for sellers, reduce upfront selling fees, optimize search exposure and build buyer confidence, that will help drive more sales for sellers.
Heres a quick recap of the key changes, followed by a listings checklist:
Auction-style listings are still the heart of eBay: There are no changes in basic fees; when you start pricing low; auction-style is still the best deal on eBay. Along with item relevance, seller DSRs, and total price, the time remaining is also key for Auction-style listings. That means your Auction-style listings will continue to get an automatic boost in exposure as ending time approaches. To learn more about fee changes, visit http://www.ebay.com/sell/August2008Update/BasicFees
Insertion Fees for Fixed Price Listings: eBay has lowered upfront listing fees for Fixed Price listings to a new flat rate Insertion Fee of just 35¢, regardless of asking price or number of items available in your listing. For more information on new fees, visit http://www.ebay.com/sell/August2008Update/BasicFees
Fixed Priceyour listings recent sales now factored into Best Match search results: Now, the more items sold in your fixed price listing, the better position you get in search results. Time ending soonest is no longer a factor for Fixed Price. The best way to build up a recent sales advantage is to combine similar items in one multi-quantity Fixed Price listing with the new 30-day duration option included at no extra charge. In fact, this would be a great time for you to consider moving some of your best Store inventory to 30-day fixed price listings on eBay. Your listings will get more exposure at a very low price. To learn more about the recent sales factor, visit http://pages.ebay.com/sell/August2008Update/ConfidentBuyers/#2 And as always, maintain good DSRs and price your items competitively.
Limits on shipping and handling charges for key categories: Starting in October, eBay is enforcing maximum shipping and handling charges in Books, DVDs and Movies, Music, and Video Games categories. You are encouraged to use the shipping calculator to charge actual costs at or below the maximums. If your situation is not standard (e.g., if youre shipping several items to one buyer), you can also use the shipping calculator to charge actual costs. To learn more, visit http://pages.ebay.com/sell/August2008Update/MaxShipping
Special incentives for free shipping: For items sold between October 1st and December 31st, 2008 that offer free shipping, eBay will include a free subtitle upgrade to highlight this benefit in your listing and PowerSellers will get double their Final Value Fee discounts. As always, listings with free shipping get an extra advantage in search results. To learn more, visit http://pages.ebay.com/sell/August2008Update/OtherFAQ
Checks and money orders no longer allowed: Beginning in late October, sellers will no longer be allowed to offer checks or money orders as payment methods on eBay. Only approved electronic methods will be allowed. In January 2009, all accepted payment methods will be integrated into eBay Checkout. For buyers, change means a more consistent and secure payment experience. For sellers, it means faster payment and fewer unpaid items. (Note this policy will not apply to some categories in Motors, Real Estate, Mature Audiences, and Business & Industrial). To learn more, visit http://pages.ebay.com/sell/August2008Update/OtherFAQ/#3
Minimum 4.3 detailed seller ratings (DSRs) required to keep selling on eBay: The vast majority of eBay sellerssome 96%are well above this threshold. To protect the interests of all these sellers, starting November 1, eBay will no longer allow the few who dont deliver on basic standards of customer satisfaction to sell on eBay. Sellers will be evaluated on the past 30 days of DSRs. Sellers whove received less than ten DSRs in the past 30 days will be evaluated on their DSRs over the last 12 months. Sellers with no DSRs will still be allowed to list. To learn more, visit http://pages.ebay.com/sell/August2008Update/OtherFAQ/index.html#4
To find a complete overview of the changes, visit http://www.ebay.com/sell/August2008Update/Overview
Listings Checklist
Make sure your listings are clear to buyers, priced competitively, and compliant with new policies. We recommend addressing the policy issues early to avoid disruptions to your sales. Whenever possible, consider making your revisions (including changes to your item descriptions) all at once, saving you time later. Here are some key dates to keep in mind.
· By October 5th:
- Revise your shipping costs so theyre below eBays maximum shipping & handling costs, or use eBays shipping calculator to determine shipping costs based on your buyers location.
· By late October:
- Remove checks and money orders from the Payment Details section
· Make sure you specify the following listing fields (previously optional):
- Return policy
- Handling time
Coming in 2009
Remove the following from your item descriptions (more details to come):
· All references to checks and money orders
Tips:
· This is a great time to add Item Specifics to your listings, making it easier and faster for buyers to find your items.
· See FAQs on Revising Listings for tips on making bulk edits. Learn more at, http://pages.ebay.com/sell/August2008Update/OtherFAQ
To help your business better adapt to these changes, follow this checklist thoroughly. Download a printer-friendly version of the Seller Checklist, at http://pages.ebay.com/sell/August2008Update/checklists
Top 5 Best Practices to Boost Your Success
Here are a few quick tips for taking best advantage of the latest developments on eBayjust in time to jumpstart your holiday selling season.
1) List in Fixed Price for 35¢regardless of start price, item quantity or duration.
2) List in Auction-style with a low start price for the lowest possible fees on eBay.
3) Revise your listings now to stay on top of upcoming changes.
4) Offer free shipping!
5) Give customers great service and earn high detailed seller ratings (DSRs)your key to success on eBay.
To get more details about these Best Practices, visit http://pages.ebay.com/sell/August2008Update/BestPractices
I hope you found this information helpful. Thanks for your time.
Sincerely,
DAWNA
eBay Seller Development
A rep from Ebay called me at home yesterday to recap all the different seller changes, then followed up with an email. Has anyone else gotten this call?
Here is the email:
Here is a follow-up email regarding recent changes on eBay. eBay is taking steps to create a great marketplace for sellers, reduce upfront selling fees, optimize search exposure and build buyer confidence, that will help drive more sales for sellers.
Heres a quick recap of the key changes, followed by a listings checklist:
Auction-style listings are still the heart of eBay: There are no changes in basic fees; when you start pricing low; auction-style is still the best deal on eBay. Along with item relevance, seller DSRs, and total price, the time remaining is also key for Auction-style listings. That means your Auction-style listings will continue to get an automatic boost in exposure as ending time approaches. To learn more about fee changes, visit http://www.ebay.com/sell/August2008Update/BasicFees
Insertion Fees for Fixed Price Listings: eBay has lowered upfront listing fees for Fixed Price listings to a new flat rate Insertion Fee of just 35¢, regardless of asking price or number of items available in your listing. For more information on new fees, visit http://www.ebay.com/sell/August2008Update/BasicFees
Fixed Priceyour listings recent sales now factored into Best Match search results: Now, the more items sold in your fixed price listing, the better position you get in search results. Time ending soonest is no longer a factor for Fixed Price. The best way to build up a recent sales advantage is to combine similar items in one multi-quantity Fixed Price listing with the new 30-day duration option included at no extra charge. In fact, this would be a great time for you to consider moving some of your best Store inventory to 30-day fixed price listings on eBay. Your listings will get more exposure at a very low price. To learn more about the recent sales factor, visit http://pages.ebay.com/sell/August2008Update/ConfidentBuyers/#2 And as always, maintain good DSRs and price your items competitively.
Limits on shipping and handling charges for key categories: Starting in October, eBay is enforcing maximum shipping and handling charges in Books, DVDs and Movies, Music, and Video Games categories. You are encouraged to use the shipping calculator to charge actual costs at or below the maximums. If your situation is not standard (e.g., if youre shipping several items to one buyer), you can also use the shipping calculator to charge actual costs. To learn more, visit http://pages.ebay.com/sell/August2008Update/MaxShipping
Special incentives for free shipping: For items sold between October 1st and December 31st, 2008 that offer free shipping, eBay will include a free subtitle upgrade to highlight this benefit in your listing and PowerSellers will get double their Final Value Fee discounts. As always, listings with free shipping get an extra advantage in search results. To learn more, visit http://pages.ebay.com/sell/August2008Update/OtherFAQ
Checks and money orders no longer allowed: Beginning in late October, sellers will no longer be allowed to offer checks or money orders as payment methods on eBay. Only approved electronic methods will be allowed. In January 2009, all accepted payment methods will be integrated into eBay Checkout. For buyers, change means a more consistent and secure payment experience. For sellers, it means faster payment and fewer unpaid items. (Note this policy will not apply to some categories in Motors, Real Estate, Mature Audiences, and Business & Industrial). To learn more, visit http://pages.ebay.com/sell/August2008Update/OtherFAQ/#3
Minimum 4.3 detailed seller ratings (DSRs) required to keep selling on eBay: The vast majority of eBay sellerssome 96%are well above this threshold. To protect the interests of all these sellers, starting November 1, eBay will no longer allow the few who dont deliver on basic standards of customer satisfaction to sell on eBay. Sellers will be evaluated on the past 30 days of DSRs. Sellers whove received less than ten DSRs in the past 30 days will be evaluated on their DSRs over the last 12 months. Sellers with no DSRs will still be allowed to list. To learn more, visit http://pages.ebay.com/sell/August2008Update/OtherFAQ/index.html#4
To find a complete overview of the changes, visit http://www.ebay.com/sell/August2008Update/Overview
Listings Checklist
Make sure your listings are clear to buyers, priced competitively, and compliant with new policies. We recommend addressing the policy issues early to avoid disruptions to your sales. Whenever possible, consider making your revisions (including changes to your item descriptions) all at once, saving you time later. Here are some key dates to keep in mind.
· By October 5th:
- Revise your shipping costs so theyre below eBays maximum shipping & handling costs, or use eBays shipping calculator to determine shipping costs based on your buyers location.
· By late October:
- Remove checks and money orders from the Payment Details section
· Make sure you specify the following listing fields (previously optional):
- Return policy
- Handling time
Coming in 2009
Remove the following from your item descriptions (more details to come):
· All references to checks and money orders
Tips:
· This is a great time to add Item Specifics to your listings, making it easier and faster for buyers to find your items.
· See FAQs on Revising Listings for tips on making bulk edits. Learn more at, http://pages.ebay.com/sell/August2008Update/OtherFAQ
To help your business better adapt to these changes, follow this checklist thoroughly. Download a printer-friendly version of the Seller Checklist, at http://pages.ebay.com/sell/August2008Update/checklists
Top 5 Best Practices to Boost Your Success
Here are a few quick tips for taking best advantage of the latest developments on eBayjust in time to jumpstart your holiday selling season.
1) List in Fixed Price for 35¢regardless of start price, item quantity or duration.
2) List in Auction-style with a low start price for the lowest possible fees on eBay.
3) Revise your listings now to stay on top of upcoming changes.
4) Offer free shipping!
5) Give customers great service and earn high detailed seller ratings (DSRs)your key to success on eBay.
To get more details about these Best Practices, visit http://pages.ebay.com/sell/August2008Update/BestPractices
I hope you found this information helpful. Thanks for your time.
Sincerely,
DAWNA
eBay Seller Development