eBay Buyers Be AWARE

angelheenim

Member
Oct 29, 2019
16
18
I am just gonna state my story here it does still frustrate me that a seller can LIE just to sell. I bought an NYC stewardess on eBay in Putty descriptions does not state the condition asked the seller if bag ha no holes "she says none" so I bid for the bag and won. Once I received the bag it was sticky, painted pipping with 2 holes at the back. Since I am not in the US I have to ship the item to my location ASIA I opened a case about that and I just want a partial refund to compensate the seller's fault (Not stating the real condition of the bag). The seller was not cooperative and wants me to return the bag which will cost more than the price I paid for. Some people will really lie just to sell I guess.

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earthygirl

Member
Apr 20, 2018
556
817
That is horrible! I’m sorry you’re having to deal with this. I think you should report the seller and ask for a full refund. The seller should have to pay all shipping costs since they did not report the hole and flat out lied about it.
 

angelheenim

Member
Oct 29, 2019
16
18
That is horrible! I’m sorry you’re having to deal with this. I think you should report to the seller and ask for a full refund. The seller should have to pay all shipping costs since they did not report the hole and flat out lied about it.
She does not want to pay for the return (I used a forwarder) or even do the partial refund (which I would prefer due to costing) . She says she wants her beautiful bag back. Charge to experience. I guess
 
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earthygirl

Member
Apr 20, 2018
556
817
Right...but have you opened a case with eBay? She misrepresented the item. I would open the case and type in ”report seller” in the search field and proceed that way.
 
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earthygirl

Member
Apr 20, 2018
556
817
eBay should side with you If she flat out lied and did not disclose that the item had a hole in it in the listing itself.
 
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angelheenim

Member
Oct 29, 2019
16
18
Right...but have you opened a case with eBay? She misrepresented the item. I would open the case and type in ”report seller” in the search field and proceed that way.
I already did and also with PayPal but she wants the bad to be sent back and both platforms require me to return the bag. Unfortunately, they are on the sellers side. The dispute has just closed today.
 
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earthygirl

Member
Apr 20, 2018
556
817
Don’t give up so easily. Not sure how complicated it may be due to this being an international sale, but eBay May rule in your favor if you send them pics. Please open a case and send them your pics. They may refund all of your money including shipping. Let eBay decide if this seller abused their policy. They may make her pay for the return ...which she probably won’t do.
 
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angelheenim

Member
Oct 29, 2019
16
18
I am planning to appeal again. I sent all the photos and screenshots of her listing and messages where she responded to no holes. Hoping this time around eBay will side will be on my part.
 
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Valkrie

O.G.
Jun 17, 2007
548
302
ebay always sides with the buyer especially with what you have shown us. Be persistant they will do the right thing.
 
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angelheenim

Member
Oct 29, 2019
16
18
ebay always sides with the buyer especially with what you have shown us. Be persistant they will do the right thing.
I will appeal again what if the seller would suggest again to just send the item back? I can't do that because of the shipping is much higher than the price I bought the bag.
 
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earthygirl

Member
Apr 20, 2018
556
817
tell Her you’re happy to send it back if she pays for shipping (both ways) and that you are not willing to incur a loss because the item was misrepresented. Then open a case. This seller deceived you. I doubt she is going to agree to paying for you to ship it back to her.
 
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angelheenim

Member
Oct 29, 2019
16
18
Told her that but her answer was she will not shoulder the shipping from ASIA to US as she shipped my order in Portland (forwarders address)
 
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earthygirl

Member
Apr 20, 2018
556
817
I think if you open a case with eBay and send them pictures, they will read the communication between both of you. Ultimately, they will side with you if the seller was deceptive. That Means you should get your money back...all of it. There’s not much else to discuss. You just need to take action now. Good luck!
 
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