Dooney and Bourke Online Outlet
- Thread starter sophiegray
- Start date
I think lavenderjunkie said that I Love Dooney is considered D&B's online outlet. Also, there was a time some items were able to be shipped from the outlets. PF posters would mention the outlets near them and what handbags ect were being shipped.
I called an outlet about a bag years ago, and she sent a pic of the handbag. I didn't buy the bag because it had a crease in the leather at the corner. Being a somewhat pricey large Alto bag, I was being picky and was glad she provided the good pic so I could pass.
Others on here may have a more detailed answer to your question.
I called an outlet about a bag years ago, and she sent a pic of the handbag. I didn't buy the bag because it had a crease in the leather at the corner. Being a somewhat pricey large Alto bag, I was being picky and was glad she provided the good pic so I could pass.
Others on here may have a more detailed answer to your question.
I think lavenderjunkie said that I Love Dooney is considered D&B's online outlet. Also, there was a time some items were able to be shipped from the outlets. PF posters would mention the outlets near them and what handbags ect were being shipped.
I called an outlet about a bag years ago, and she sent a pic of the handbag. I didn't buy the bag because it had a crease in the leather at the corner. Being a somewhat pricey large Alto bag, I was being picky and was glad she provided the good pic so I could pass.
Others on here may have a more detailed answer to your question.
I called an outlet about a bag years ago, and she sent a pic of the handbag. I didn't buy the bag because it had a crease in the leather at the corner. Being a somewhat pricey large Alto bag, I was being picky and was glad she provided the good pic so I could pass.
Others on here may have a more detailed answer to your question.
Sophie: I Love Dooney (ILD) is the online Dooney outlet. I've ordered from them
many, many, many times. Always a sale popping up, so sign up for emails
and also check on this forum to see what sales others post. Just note that
ILD policies are sometimes different than Dooney.com and Dooney brick and mortar
stores and outlets.
I've found quality on ILD to be the same as from any other Dooney source,
including dept stores and QVC.
ILD has a decent return policy.... but there is no price adjustment and
for returns you must follow the rules. And that means the bag can't be
used and the return window timing is based on their rules. Also
Customer Service isn't great.
On the plus side, you can get great deals. It's not the place to buy
with the plan to return just to check out a bag. But it's a great place
to buy if you know the brand and the styles and want good deals.
It pays to stalk the bags you want so you can learn what's a good price
and pounce at the right time.
I used to buy on the phone from some of the outlets. But I haven't done
that in over 3 years. Procedures and returns are different at the outlets
than on ILD. And some outlets were very accommodating for phone orders
and others less so. If they still do phone orders, try to call at times when
they are likely to be less busy, not on holidays, weekends, or before closing.
And the more you know about the bag(s) you are interested in, the better.
When dealing on the phone you need to be sure the sales rep is looking at
the exact same bag you are asking about.... sizes can vary and also lots of
names of bags/styles are similar. Same is true with color.... there could be
multiple colors (like blues), so know the exact color name you want, to be
sure you and the sales rep are talking about the same thing on the phone.
It helps to have a style number. Luckily you can get lots of info online
from the Dooney web site or the ILD web site or dept store web sites, etc.
BTW, I Love Dooney has a store on Amazon. Items ship from the same warehouses
as ILoveDooney.com. But return policies/costs can be different. Generally sale
prices on ILD are better on their own site than on the Amazon store. But.... sometimes
you find a treasure on the Amazon store at a better price, so it's worth remembering
to check it out also.
So many handbags, so many sales, so much temptation...
..
many, many, many times. Always a sale popping up, so sign up for emails
and also check on this forum to see what sales others post. Just note that
ILD policies are sometimes different than Dooney.com and Dooney brick and mortar
stores and outlets.
I've found quality on ILD to be the same as from any other Dooney source,
including dept stores and QVC.
ILD has a decent return policy.... but there is no price adjustment and
for returns you must follow the rules. And that means the bag can't be
used and the return window timing is based on their rules. Also
Customer Service isn't great.
On the plus side, you can get great deals. It's not the place to buy
with the plan to return just to check out a bag. But it's a great place
to buy if you know the brand and the styles and want good deals.
It pays to stalk the bags you want so you can learn what's a good price
and pounce at the right time.
I used to buy on the phone from some of the outlets. But I haven't done
that in over 3 years. Procedures and returns are different at the outlets
than on ILD. And some outlets were very accommodating for phone orders
and others less so. If they still do phone orders, try to call at times when
they are likely to be less busy, not on holidays, weekends, or before closing.
And the more you know about the bag(s) you are interested in, the better.
When dealing on the phone you need to be sure the sales rep is looking at
the exact same bag you are asking about.... sizes can vary and also lots of
names of bags/styles are similar. Same is true with color.... there could be
multiple colors (like blues), so know the exact color name you want, to be
sure you and the sales rep are talking about the same thing on the phone.
It helps to have a style number. Luckily you can get lots of info online
from the Dooney web site or the ILD web site or dept store web sites, etc.
BTW, I Love Dooney has a store on Amazon. Items ship from the same warehouses
as ILoveDooney.com. But return policies/costs can be different. Generally sale
prices on ILD are better on their own site than on the Amazon store. But.... sometimes
you find a treasure on the Amazon store at a better price, so it's worth remembering
to check it out also.
So many handbags, so many sales, so much temptation...
..Wow! What a wealth of information. Thank you so much! I saw I Love Dooney selling at Ebay.Sophie: I Love Dooney (ILD) is the online Dooney outlet. I've ordered from them
many, many, many times. Always a sale popping up, so sign up for emails
and also check on this forum to see what sales others post. Just note that
ILD policies are sometimes different than Dooney.com and Dooney brick and mortar
stores and outlets.
I've found quality on ILD to be the same as from any other Dooney source,
including dept stores and QVC.
ILD has a decent return policy.... but there is no price adjustment and
for returns you must follow the rules. And that means the bag can't be
used and the return window timing is based on their rules. Also
Customer Service isn't great.
On the plus side, you can get great deals. It's not the place to buy
with the plan to return just to check out a bag. But it's a great place
to buy if you know the brand and the styles and want good deals.
It pays to stalk the bags you want so you can learn what's a good price
and pounce at the right time.
I used to buy on the phone from some of the outlets. But I haven't done
that in over 3 years. Procedures and returns are different at the outlets
than on ILD. And some outlets were very accommodating for phone orders
and others less so. If they still do phone orders, try to call at times when
they are likely to be less busy, not on holidays, weekends, or before closing.
And the more you know about the bag(s) you are interested in, the better.
When dealing on the phone you need to be sure the sales rep is looking at
the exact same bag you are asking about.... sizes can vary and also lots of
names of bags/styles are similar. Same is true with color.... there could be
multiple colors (like blues), so know the exact color name you want, to be
sure you and the sales rep are talking about the same thing on the phone.
It helps to have a style number. Luckily you can get lots of info online
from the Dooney web site or the ILD web site or dept store web sites, etc.
BTW, I Love Dooney has a store on Amazon. Items ship from the same warehouses
as ILoveDooney.com. But return policies/costs can be different. Generally sale
prices on ILD are better on their own site than on the Amazon store. But.... sometimes
you find a treasure on the Amazon store at a better price, so it's worth remembering
to check it out also.
So many handbags, so many sales, so much temptation...
There is also free shipping on the ILD site with a purchase of over $119.
Also, on the ILD main site you can get a prepaid return label at a lower cost
than if you shipped yourself and paid insurance. They deduct the cost of the
return label from your return. On the Ebay ILD site, they don't have that
feature. Just for your info.
If the prices are the same and the item qualifies for free shipping, I always
buy directly from the ILD main site. I don't plan on returns, but that return
label is a nice convenience.... until they stop offering it.
Ebay ILD returns are FREE
You can print the return label right from ebay. Returns from ILD site are now 9.50 ! I recently returned a bag that was not up to standard for me and had 9.50 deducted from my purchase price from ILD. I prefer eBay ILD as there is no purchase amount for free shipping.
You can print the return label right from ebay. Returns from ILD site are now 9.50 ! I recently returned a bag that was not up to standard for me and had 9.50 deducted from my purchase price from ILD. I prefer eBay ILD as there is no purchase amount for free shipping.
PF: OK, but if you use the return label from ILD on Ebay, don't you have toEbay ILD returns are FREE
You can print the return label right from ebay. Returns from ILD site are now 9.50 ! I recently returned a bag that was not up to standard for me and had 9.50 deducted from my purchase price from ILD. I prefer eBay ILD as there is no purchase amount for free shipping.
pay the postage and insurance out of pocket? And in my experience, that is a
lot more than $9, unless it's a small SLG or bag under $100.
I'm not disagreeing, I'm just trying to learn. Maybe there is something I don't know.
Like, how do you print a return label on ILD on Ebay? I'm all for finding less expensive
ways to buy and return (if needed) handbags.
And yes, for the privilege of buying on ILD, we pay for returns. And it's hard
to get them to admit a defect and pay the return cost for you. These days,
even Qvc charges for both shipping and returns, and their prices are higher.
No problem! I have learned the hard way about buying from all 3 sites LOL
When you buy on ILD via eBay and request a return label, you can print the return label on the eBay website and paste it on and return item. Yes you do have to print it out and I have a printer at home
No fees! It’s more like you are using eBay to buy the item. eBay tracks the return etc. What is more interesting is that items bought from eBay ILD, ILD site, and Dooney.con site all ship from the same exact place! All the same items, virtually no difference. I prefer the ease and convenience of buying via eBay site as free shipping on ALL items purchased from ILD and free return if item is damaged. I have used all 3 sites to purchase Dooney Florentine and returned on all 3 sites. Something to keep in mind with holidays approaching!
When you buy on ILD via eBay and request a return label, you can print the return label on the eBay website and paste it on and return item. Yes you do have to print it out and I have a printer at home
No fees! It’s more like you are using eBay to buy the item. eBay tracks the return etc. What is more interesting is that items bought from eBay ILD, ILD site, and Dooney.con site all ship from the same exact place! All the same items, virtually no difference. I prefer the ease and convenience of buying via eBay site as free shipping on ALL items purchased from ILD and free return if item is damaged. I have used all 3 sites to purchase Dooney Florentine and returned on all 3 sites. Something to keep in mind with holidays approaching!
You are not charged postage to return things on EBay, I guess the seller eats the cost. Qvc returns are 7.50 while DB 9.50. Yuck. Returned a marked up red micro to Qvc and had to pay the 7.50. Was not pleased since item was not in good shape. Ordered a second one, that was evenly pebbled. So I kept it. Super hit and miss with Florentine of late.
PF: thank you. I learned something new today.
Now, I'm going to have to add the ILD/Ebay store to the sites
I scan for treasures.
Now, I'm going to have to add the ILD/Ebay store to the sites
I scan for treasures.
This was new to me as well.
Full confession. The woman that claimed (me), to be done buying D&B bags, just spotted the ILD D&B small brenna florentine in navy. I have a navy in the satchel with the tassels on the end (florentine that has been around forever). I can't remember the name.
The bag is normally $398.00 and with the promo code it is $159.00. It's a small bag, but that is still a pretty good price and having a second navy bag may come in handy.
I admit, I tend to shop in spurts. I see things for a good deal and I buy. Sometimes it works and sometime it does not. For instance, I guy quite a few jackets/coats---which means I buy scarves to match. I used to get Reiss scarves for a good sale price ($145.00 - $160.00 marked down to $48.00 - $55.00). They stopped having the good sales and I am glad I purchased my scarves in the past seasons. Especially, when I have not cared for the high prices and the styles I have seen the last two years.
Does anyone have the florentine small Brenna and can give me feedback? The reviews were thin on info.
G: I have the 'regular' size Florentine Brenna in Navy. Stunning, of course... Navy Florentine leather is beautiful. And the style is interesting and functional.
For me, the 'regular' size is the best size to hold
my stuff and carry. Since I hand carry, I'm not concerned about the width of the base
or the 'bulk' of the bag. For me it needs to be large enough but not too heavy.
As I recall, the measurements of the Brenna (and Barlow) sizes are very close from
size/model from one to another. Usually it's an inch difference in all 3 measurements.
So, my suggestion would be to be sure to look at the depth of the bag as well as the
height and length, to make your choice. If you plan to shoulder or cross body carry the
bag, be sure to look at the depth. I think the smaller sizes are much more
suited to shoulder or crossbody carry.
I find that if I put too much stuff in the outer pockets, then the
main compartment on the Brenna (and Barlow) style doesn't stay closed.
Also, if you fill the main compartment too high, the snap on it won't stay
closed. For those that don't mind an open tote, it's not an issue. But I
like the top of my handbags closed. And if you are used to a zipper top bag where you
can cram stuff inside and still zip it up, then the Brenna (and Barlow) will not offer
as much capacity as you expect.