I pay shipping at the Chanel Boutique even though I spend a lot of $$$ and always purchase from the same boutique and use the same S/A.
Sometimes I get charged, sometimes not. The first time I purchased from Nick at Short Hills Chanel he charged me, but never again after that. I also bought a bag from the Chanel boutique in Vegas and was charged. Neiman's and Saks vary, depending on the SA. I was charged at Bergdorf's though, but I know for a fact they can waive it if they want to.
oh gosh, how many chanels do you have? sounds like you've got quite a collection...i think in most places if they want to they could waive the shipping. i get charged everytime, i've only bought once from the boutique, all other times were from saks.
and what's been ur experience selling in ebay? i was toying w/ the idea, but doesn't look like odds are good considering i'd have zero feedback and w all the fees associated, i probably wouldn't be able to make back what i paid for though it's a brand new bag.
but getting back to the topic...do you always pay to send the bag back if you want to exchange or return?
where do you typically buy from?
April, when she did the chargeback, did paypal actually go into your personal account to collect the funds, or deduct them from your paypal balance? I would think after 60 days you should be able to fight a chargeback versus succomb, especially if the reason was purely buyer's remorse. Sorry to hear of your experience. People can really suck.