I recently sold a Chanel on eCrater, my first eCrater sale. I took all the same precautions with the listing as I do with my eBay sales, to try to prevent or at least discourage any scams. Unfortunately I don't think on eCrater you can check feedback (correct me if I'm mistaken).
When the buyer received the bag, she emailed me to tell me it's beautiful and she loves it, but that she could not find the hologram sticker. I responded right away and told her it's located in the corner of the interior pocket. I did not hear back from her, so I emailed again a few days later to confirm that she had found the hologram and was happy with the bag. She wrote back saying she looked everywhere but there is no hologram sticker. I responded by describing the exact size and location of the sticker, and assuring her that I am absolutely sure it's there.
If she responds (again) telling me she still can't find it or it's not there, what should I do? I'm worried that she is going to try to claim that the bag is not authentic. Thanks for any advice.
When the buyer received the bag, she emailed me to tell me it's beautiful and she loves it, but that she could not find the hologram sticker. I responded right away and told her it's located in the corner of the interior pocket. I did not hear back from her, so I emailed again a few days later to confirm that she had found the hologram and was happy with the bag. She wrote back saying she looked everywhere but there is no hologram sticker. I responded by describing the exact size and location of the sticker, and assuring her that I am absolutely sure it's there.
If she responds (again) telling me she still can't find it or it's not there, what should I do? I'm worried that she is going to try to claim that the bag is not authentic. Thanks for any advice.