Try swarovski in Macy's. Price is the same and you can use Macy's discount coupons. I'm exclusive swarovski member and i don't shop there because of customer services. However, swarovski has good customer services in other countries.
I went to 3 Swarovski stores and one provides awsome service. However, i hate their customer service.
**Unreliable information from Swarovski employee.**
1. They provided information where 10% will apply all products with memership in store and i will be able to receive my membership in 2 weeks before xmas. Truth is 10% applies certain products and i received my memership in 2 months. I missed my 10% discounts on xmas crystals.
2. I called and found out they forgot to input memership information in their system.
3. As member, you can receive gifts from Swarovski and pick it up at the store. I called swarovski,spoke w/ Sales Person to verify this item is ready for pickup, and went to their store. Same Sales Person told me that they didnt have it when i was there. And accused, I made up the story in front of other customers.
4. As member, you can purchase and receive swarovski bag. I purchased 2 crystals under membership and they didn't provide my bag. I had to call and schedule a pickup next time.
5. They refused to return item and asked me to return at purchased store.