Does it happen to you?

I disagree. Just because you do not pay full retail for a bag does not mean you should have to accept damage that wasn't disclosed upfront. I am very thorough in asking additional questions about a bag's condition before placing a bid. I have no interest in bags with signs of interior or exterior wear. Therefore, when a bag arrives with any undisclosed damage I believe I have every right to be upset and disappointed.

I totally agree with this as I too would ask a bunch of additional questions prior to bidding and I would request for a refund if the defect was minimal but if the item was SNAD, I'd return it.