I have a 1997 St. Jacques and a 2004 Alma and they are both still "not soft." But I think that's a characteristic of the leather and not necessarily a bad thing.
Are you still loving your 2004 alma...such a classic bag...what colour do you have and is the epi alma a good LV to get? thanks
LVpug, my Black Epi Alma is from 1999...you would not know from looking at her. She is still just as pristine as when she left the boutique. Get one in black--classic and elegant. And, no, OP the Epi Leather is a firm leather--it does not soften, however it does "break-in".
I love her sooo much. She's black with brass hardware so I can't get enough. I always get compliments and I bring her everywhere! I even brought her to a club once (table service). I'm an Epi Alma pusher, can you tell?