Does Ebay ever remove retailitory feedback?

Becca4277

Becca4277

www.petfinder.com
O.G.
Jan 3, 2006
4,882
58
#1
:cursing: Out of over 700 transactions, I received my first negative. It was from a buyer who kept claiming that she was going to send out payment for a bag, and never did. I kept giving her more time to pay. Finally after 4 weeks, I left a simple "non-paying bidder" and relisted the bag. Now more than 6 weeks later, I received her feedback that simply states, "NO PATIENCE!". Oh, and did I mention she has similar fb for other auctions.

I am so angry. I reported to Ebay. What are the chances of having this removed?
 
#2
Becca4277 said:
:cursing: Out of over 700 transactions, I received my first negative. It was from a buyer who kept claiming that she was going to send out payment for a bag, and never did. I kept giving her more time to pay. Finally after 4 weeks, I left a simple "non-paying bidder" and relisted the bag. Now more than 6 weeks later, I received her feedback that simply states, "NO PATIENCE!". Oh, and did I mention she has similar fb for other auctions.

I am so angry. I reported to Ebay. What are the chances of having this removed?
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Ebay will NOT remove it, but you can go in and write a response to the feedback in your self defense. That negative won't hurt you. Buyers will go in and look at HER history and see for themselves you didn't deserve it.
 
#3
I always thought that there was a relationship between being awarded a NPB strike and that person then leaving feedback? I can't remember the details, but know it has been discussed here before and am pretty sure the jist of it is that NPB cannot leave -ve feedback once they received a strike for non-payment. Maybe someone else will wade in with more info.
 
#4
Miss Sooky said:
I always thought that there was a relationship between being awarded a NPB strike and that person then leaving feedback? I can't remember the details, but know it has been discussed here before and am pretty sure the jist of it is that NPB cannot leave -ve feedback once they received a strike for non-payment. Maybe someone else will wade in with more info.
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I think the words stay but the negative count doesn't go against your rating percentage.
 
#5
thats why i don't wait for no payments...it's not paid after 7 days i report them...after that i get my fees back and i can leave them a neg and they cannot leave me a feedback
 
#6
If they get NPB via Ebay (you filed mutual agreement) Their feedback will not count toward your percentage - but will be visible. I am assuming you did not file Mutual Agreement with Ebay or her feedback would have no impact on your rating...
 
#7
Miss Sooky said:
I always thought that there was a relationship between being awarded a NPB strike and that person then leaving feedback? I can't remember the details, but know it has been discussed here before and am pretty sure the jist of it is that NPB cannot leave -ve feedback once they received a strike for non-payment. Maybe someone else will wade in with more info.
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I think that is only if they do not respond to the NPB dispute. If they respond, they are allowed to still leave feedback.
 
#8
I was justing wondering this myself because the Ebay help section just says you can still leave FB. It doesn't specify whether it affects your score.

I'm in similar situation and I want to neg the buyer but don't want my FB hit if I can help it.
 
#9
I'm dealing with the exact situation now. I had 100% pos FB and a seller left me neg FB after I returned a fake LV to her and left her neg FB.

Right now I'm going through Square Trade to try to get the FB removed. It costs $30 but I'm so anal retentive about that 100% pos FB score that it's worth it to me. I haven't heard anything yet but it will probably be another week (it takes about 2 weeks for them to review your case).

Maybe try using Square Trade, it might work for you too.
 
#11
the words stay, but it doesn't affect your percentage.

Btw, I never sell a bag on ebay without immediate payment. I only accept paypal. I'd love a Postal MO, but haven't had a buyer yet offer to send one. lol The fact is, for 1k or 2k bag any buyer interested should have a CC to do an immediate payment.
 
#13
FALLAX COR said:
wow, i didn't know that after a seller gets a NPB strike that they can no longer leave feedback. good to know! thanks!!!
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Yep, but it's only if you open the NPB alert and the buyer doesn't respond. If they respond at all, even if it's to tell you to jump off a bridge, then they can leave feedback. It can be tricky.
 
#14
FALLAX COR said:
wow, i didn't know that after a seller gets a NPB strike that they can no longer leave feedback. good to know! thanks!!!
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I did report the seller for non-payment so she did receive a strike; they still let her post feedback. I tried to dispute it but Ebay said too bad.

As much as I hate the negative, I refuse to be bullied by some lying, cheating buyer. I will just take the hit; hopefully it will help other sellers in terms of steering clear of this buyer.
 
#15
lorihmatthews said:
I'm dealing with the exact situation now. I had 100% pos FB and a seller left me neg FB after I returned a fake LV to her and left her neg FB.

Right now I'm going through Square Trade to try to get the FB removed. It costs $30 but I'm so anal retentive about that 100% pos FB score that it's worth it to me. I haven't heard anything yet but it will probably be another week (it takes about 2 weeks for them to review your case).

Maybe try using Square Trade, it might work for you too.
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Is Square trade a division of ebay? If not how is itt hat you can pay them to remove a neg fd?

edit: i found the answer- Square Trade is a privately held San Francisco company that specializes in online mediation, such as between eBay buyers and sellers. EBay's customer-service reps routinely refer site users caught in a dispute to SquareTrade; the fee for mediation is typically $15. The Seal program stipulates that members meet the criteria outlined by eBay and pledge to abide by the rules, such as how quickly they must respond to complaints.

BUT- It's not fair people have to pay...im pretty sure they are linked and it's just another way for ebay to suck money from sellers/buyers:tdown:
 
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