does chanel do repair/refurbish for tear/crack on caviar flap

cookie87

O.G.
Oct 7, 2007
1,382
34
Wondering if Chanel can do Anything Abt small crack/tear ?

I just saw a small crack/tear at the base of my caviar jumbo flap.
It's just on the sewing part where the needle goes in/out. :sad:
 
I'm having the same problem with the sewing part for my caviar classic, but on the strap!! the bag is 4-months old!!!!!!!!! It's the part where a thread binds the leather strap together... AND IT'S BROKEN :sad:

I bought it at saks in NY but now I am in Dallas so took it to their only Chanel boutique here and they are giving me such a hard time because I don't have a PHYSICAL receipt. I have a picture of the original receipt and the tag that matches everything on the receipt :sad:

Hope you have a better luck! Try taking it to the store/boutique anyway and see if they can fix it. It's definitely worth trying! Good luck!