Where are you located? I was able to get the one I wanted (Chrysoprase and Amythest) by paying and having one transferred in as they were not in the USA at that time. Now they are here, but perhaps not every stone option. Are you in the USA? You can have your SA search for you, or online customer service, or you can also google the item and open the website of a country that has it shown via the google search, then you can click on the button to “locate in boutique” with a “worldwide search” and select the counties. It might not be that exact verbiage, but click on the buttons to search for the item elsewhere and it will be obvious.