Thanks... it's just so ridiculous for a bazillion dollar company to operate so poorly. And then to treat customers so badly is just... so shameful. The last agent I talked to today actually told me "I don't think there is anything more you can accomplish by continuing to call us." For my 3rd call, since May 1. R U SRS?!I am really sorry about all this. I really do hope you get the resolution you are looking for.
Be Blessed MoNikki
Thanks... it's just so ridiculous for a bazillion dollar company to operate so poorly. And then to treat customers so badly is just... so shameful. The last agent I talked to today actually told me "I don't think there is anything more you can accomplish by continuing to call us." For my 3rd call, since May 1. R U SRS?!
Thanks... it's just so ridiculous for a bazillion dollar company to operate so poorly. And then to treat customers so badly is just... so shameful. The last agent I talked to today actually told me "I don't think there is anything more you can accomplish by continuing to call us." For my 3rd call, since May 1. R U SRS?!
I don't have paperwork and LV refuses to provide it.
Sorry, like I said, I've explored various avenues to correct the issue. I'm planning to call the number provided later this evening to see where they can lead me.
I have a tracking number, and corporate has confirmed to me both via phone and email that it was received.Hello do you have proof that your store returned it for you or they gave you any sort of paperwork? or did you just give it to them trusting that they will return the bag for you?
I have a tracking number, and corporate has confirmed to me both via phone and email that it was received.
For everyone's future reference, this number just goes to 866-Vuitton (but thank you for finding it!).I found this - but I know all their lines are directed to customer service this may too - not sure. I can try to call my SA for you?
Louis Vuitton USA Corporate Office Headquarters HQ Address
East 57th Street # 1,
New York, NY 10022
Corporate Phone Number: 1-212-758-8877 ‎
Louis Vuitton France Head Office and Worldwide Headquarters
22 avenue Montaigne
Paris, 75008
France
+33-1-44132222 (Phone)
+33-1-44132119 (Fax)