Does anyone have any experience w/ Attorney State General Office - Consumer Fraud

Hello, I posted a thread a couple of months ago, I think. I had sent my bags to a consignor who sold some of them but has not paid me for them. It's been several months and I have not been paid and after many, many emails I am still getting the runaround. I am very upset by this whole situation. I was given advice here on TPF to file a complaint with the Attorney State General's office under consumer fraud. I was able to do this, submitted all the email correspondece, agreement and other information I had. It's been two weeks now. I did speak to someone in the office and they told that it takes about 8-10 weeks to hear a response from the Attorney General's Office. My question is: has anyone here ever filed a complaint with the Attorney General's Office? Were you successful in having your issue resolved? I've never done this before so I am not sure what to expect. Also, should I continue to contact the consignor to get my money back or let the AG handle this going forward? I get so frustrated dealing with the consignor. Any help would be very much appreciated. Thank you.