So far I've only bought one bag... (I have a big LV collection..so I am starting to love Chanel..) ..but this fabulous SA here at the Chanel boutique sends me these great cards that she hand writes herself. They are just cards stating that she hopes I am enjoying my bag...etc. She sent another card letting me know that a bag I inquired about hasn't come in. She now just sent another handwritten card inviting me to their Trunk Show. I really like the fact that she has taken the time to write me so many times...and I feel like I should respond. I am going to buy more bags.. but I just haven't found the time lately. Do I send her something?