I'm going to speak with my manager about one person in particular who is really causing most of the problems.
What should I say and how should I handle it?
This woman likes to try and make it seem as though I'm a handful and that I do everything wrong. It's so ridiculous.
I work at a bank and there was a certain process I had to do because the customer took out a lot of money and she could just override it because it wasn't actually physically being taken out, just being put into a check. So she had to just override it-- I haven't even done this before, and she was trying to log everything in and try to make it seem like it was this big thing and actually said RIGHT in front of my customer "If I do this they will call about it and they call about you all the time!" I never have even done this process! And all the time, I'm there like 15 hours a week, 2 1/2 days! I couldn't believe she embarrassed me over something that isn't even true right in front of someone. She has also called to me from the backroom about what I said above with missing documents and how she needs them and what I have to do and this and that and I had a customer I was working with and there was one waiting in line after them. I explained what this is a few posts above-- don't look at me, seriously.
She also picks on me to trial balance my drawer and ONLY me. It's like... try to ask at least someone else and not make it so obvious? I said to her "why am I trial balancing, I'm never off." and I said every time I go in I hear about so-and-so was off and where their money was. She actually said to me everyone is probably just asking about one specific time they were off because it takes a while which is BULLLLLLL. She screwed up our vault so it was off like 5-10 grand, don't even get me started. And again, when was I off?
Any ideas as to how I should explain this to my manager without sounding like such a whiny little victim?? I have a feeling it sounds like that... but this is all very real and very VERY frustrating.