So yesterday I went pick up my back up LVoe scarf. When I called the day before I asked about the LVoe phone charm and brooch. Although speaking to an SA I use a lot, she said she didn't know about them, but would check and call me back. She called me back about 15 minutes later and said she couldn't find them and spoke to the accessories manager and he said there was nothing like that ! I know we've all been there! How hard could you have looked, since they are listed on the website, ! Knowing I was going in the next day to pick up the scarf, i just said, "fine". I printing out the pics and headed to the store. None of my regular SAs were in, so another gal helped me. I asked her about the phone charm and brooch and she went in the back. She searched every stores inventory, and came out there were only 5 left in the country, 1 in each of 5 stores, so transfer was not possible, so it would have to be a charge/send...but instead of handing me the paper with the 5 stores listed, she started calling them...first 3 all said already on hold. Finally on the fourth with some major persuading on her side she secured one for me. I really thought she went above and beyond...here she was not my regular SA, no credit for the sale going to her, since it is a charge/send. So when I went to lunch at Nordies (almost next door) I picked up some truffles for her and a gift certificate for $25. and wrote a thank you, have lunch on me note. Was this too much or just nice, somethings I can overdo things, but just felt it was the right thing to do, I am just wondering if it was too much and now my regular SA will be like....hey!?! kwim?