This seems like a silly question but if you are buying a bag, shouldn't you get one that is newly packaged and hasn't been handled??? I was in the store the week before April 1 and they showed me the Hampstead MM - it was love at first sight. They couldn't sell it to me until April 1. Since I live some distance away, I was lazy and had them ring it up on April 1 and ship it to me vs coming back to the store the following week to get it. When I received it, I noticed the blue film was off the plaque and the handles were attached. I think they sent me the bag they'd been using as the demo model. While the bag seemed to be in good condition, I would have preferred one that was brand new, still packaged as such.. Whenever I've purchased bags at the store, they usually give me one from the back that is newly packaged. Do they ever sell you the bag on display?? I've noticed in a lot of the pictures and forum discussion, everyone references the blue film and having the handles not attached - as I mentioned, mine was fully assempled with the film removed - in fact, - one of the side snaps was snapped, one was unsnapped.. Am I being too fussy? I do love the bag!