Do Coach SA's do this to you too?

Kiari

O.G.
Feb 1, 2006
1,445
2
Northern Virginia
every time I walk into a Coach store with a coach bag every SA tells me they love it and begs to wait on me. Do they work for commission? I had to place an 200$ order today and other SA's were yelling across the store " do they have that in stock" yada yada....

If they do work on commission I have my own SA who I will shop from, but I assumed they didn't.
 

bluekit

CC x DY
O.G.
Jan 16, 2006
9,383
16
US
I'm not sure if they are commissioned but this happens to me all the time too. They do that in a non-intimidating way but I don't liked to be followed around. :suspiciou It also depends on the store too, some of them just leaves me alone but are generally very nice when I do need assistance.
 

Kiari

O.G.
Feb 1, 2006
1,445
2
Northern Virginia
We wemt into one today, and you know the store is small and we got asked for help from 5 different SA's.

A bit of a funny, I ordered 2 ID Lanyards, one for myself and one for DB. And also a daisy charm....total 172$

When we walked out DB was like did she say 172$!!!!! he he I said no honey, 72$ white lies are good sometimes... At least he will be stylin at work with his Coach ID Lanyard,
 

mello_yello_jen

Designated Shopaholic
O.G.
Jan 2, 2006
9,974
99
nor.cal
www.whereshewears.com
I think they do work on commission. When I was shopping there after-thanksgiving (WORSE shopping day ever!) the cashier was saying something along the lines of "oh yea I dont mind working here all day, I get the credit!"
 

Raspberry

O.G.
Sep 13, 2005
1,332
34
Maybe they have sales targets to meet, taht aren't commissioned. Just so they look good for their performance reviews?
 

Greenie

Bag Ho
Nov 27, 2005
2,466
6
Atlanta
I always get the best service in the coach store by my house. I think they just teach there people about customer service. anyway it helps if there on comm. to be nice to people
 

ayla

nyan nyan percent
O.G.
Oct 19, 2005
26,070
110
Toronto, Ontario
I've heard that competition in Coach stores is pretty fierce, and you're encouraged to sell beyond that sales target.

I personally don't really like the Coach stores all that much, since I can't stand the whole following around. And a SA was rude to me for no good reason, so that's it for buying stuff at the actual store.
 

amanda

I Bleed Georgia Red
Oct 18, 2005
11,341
14
34
New York City
www.purseblog.com
i've gotten the impression that they're not commissioned in the classic sense of the word, but they get commission for certain things. when i got my mini skinny (the last thing i bought at coach), i was also thinking of getting a cosmetic pouch to carry my little stuff around in my school tote, but i said i'd come back for it if i wanted it and she said "well, if you're thinking about getting it...why don't you get it now so i can have credit for a two-item sale?" needless to say, i didn't get it, i didn't go back and get it, and i haven't bought anything since. an SA's sales record is not a good reason for me to spend money on ANYTHING.
 

redrose1028

Longchamp <3
Feb 23, 2006
705
3
I'm not sure if they are commissioned but i walked into to store once and was looking at their wristlets (just browsing causally) and like 3 sales ppl came up to me at different times within like 5 minutes asking if i wanted to see anything or wanted help. sometimes it just gets frustrating!
 

jane

tPF's 100th member
O.G.
Sep 28, 2005
7,760
48
the Pacific Northwest
They are very clingy. In every Coach store I have ever been to. It gets a bit annoying.

But I came up with a solution: put on my iPod and turn up the volume.
 
Jan 30, 2006
6,098
104
New Jersey
Raspberry said:
Maybe they have sales targets to meet, taht aren't commissioned. Just so they look good for their performance reviews?
i can't remember if they are commissioned but i do know that every store has a daly $ amount they have to make which is devided by the # of sa's they have that day. the sa's get performance evaluations on %$ of sales as well as multiples. for some stores this may determine if the sa stays aboard or must leave the company.

when i find a heplful, honest sa at a store, i usually try to only deal with that sa on future purchases. i also do write a nice letter to the company if the service was exceptional.;)
 

Serendipity

Member
Nov 28, 2005
3,059
10
No they don not work on commission. I have always found them helpful and more than pleasant. Its too bad that all of our shopping experiences can't what we think they should be!
 

Dani

Member
Feb 3, 2006
897
8
35
Coach SA's have to sell a certain amount of bags day, or they get a warning. If they get enough of warnings, they will get fired. That's what some girl I know, who works there told me! :smile: They're just doing their job!