I just got a new bag shipped directly from JAX that was missing a hangtag.
This is kinda out there but I wonder if the people packing them are skimming off the top? I've never ever had a hangtag fall off or come loose, they are attached pretty well IMO. I know people pay well for them on ebay and other sites.
I wonder. I thought it was pretty bad that a bag that had never been handled should be missing a hangtag. I ended up returning it so I never asked for a new one.
I've never lost a hangtag either but our outlet opened last year. I went in when they were new looking for a hangtag for a bag I bought on ebay. I think they hadn't even been open a month and the manager brought out a box that had at least 50 hangtags in it. I asked if Coach had set her up with a supply when they opened, and she said, no, this was just the hangtags that had fallen off the items in the store since they had opened.
I lost the hang tag from my camel Carly. Just fell off one day! It happens.
I lost a parchment tag off of my Kristin satchel.( she had two ) I'd only had the bag a week or so. I was upset...and actually cried...lol. I'm such a weenie. I never did get a replacement. It's the only time I've lost a tag, and I've carried Coach bags since 2004.