Hi everyone! I am actually inquiring for a friend...lol...no i swear--really! hehe...but she purchased what the seller said was an ocean work on eBay, and when it arrived, it was not ocean, but a chewed up version of cornflower. she is in the midst of a dispute with paypal, and finally had to do a charge back on her credit card. after speaking with the credit card company, all she needs to do is get a statement on a letterhead from some "official" source, stating that the bag is not ocean as promised, but cornflower. obviously we are aware that balny wont do this (or we are assuming), but is there anyone online who does this kind of thing? the cc company said that it does not have to be balny itself, but just a neutral third party who is has some knowledge in the area. i have an ocean work, and when she got it, it def did not look like ocean, and the tag has a 2006 letter on it (cannot remember which letter, but its just not a 2007 tag) so we are assuming its cornflower--but def not ocean. i am sure that there are some ppl here who have dealt with this sort of thing and did yall have to do the same thing? if so, who would you use for something like that? thanks so much! **i hope i posted this is the right place...if not, sorry!