To make a long story short........
My sister called me asking me for advice on how to handle her situation with a huge $600 SNAD.
40 days after her purchase and no help from the seller, she opens a case with eBay and send the item back.
The seller refused the package, therefore delivery is not established and PayPal rules in seller's favor.
2 weeks later and many phone calls to PP and no appeal is granted.
45 days is up.
She pays with her discover card and files a chargeback and resends the item back as instructed by discover.
Seller signs for and receives package. Proof is in the tracking info.
She receives a letter in the mail from discover that the original seller claims to not get the item back and the reversal on her card is removed.
She now has no money and no item.
What's someone to do in a situation like this? I feel really bad for her, she's a 22 year old student without a clue.
Why in the h3ll would discover side with them and not my sister? Is there any recourse?
Thanks everyone in advance.
My sister called me asking me for advice on how to handle her situation with a huge $600 SNAD.
40 days after her purchase and no help from the seller, she opens a case with eBay and send the item back.
The seller refused the package, therefore delivery is not established and PayPal rules in seller's favor.
2 weeks later and many phone calls to PP and no appeal is granted.
45 days is up.
She pays with her discover card and files a chargeback and resends the item back as instructed by discover.
Seller signs for and receives package. Proof is in the tracking info.
She receives a letter in the mail from discover that the original seller claims to not get the item back and the reversal on her card is removed.
She now has no money and no item.
What's someone to do in a situation like this? I feel really bad for her, she's a 22 year old student without a clue.
Why in the h3ll would discover side with them and not my sister? Is there any recourse?
Thanks everyone in advance.