I bought a Luminese PM in Ombre shortly after the bags launched. My straps started cracking and it didn't bother me so I never brought it in to be fixed. The cracking has gotten worse and I finally took the bag in for repair. They told me the color was discontinued and they would either repair or exchange the bag. I just got a call from the manager saying they can repair it but my bag also has some cracking on the sides and he will look for a replacement bag for me. The problem is, he says the bags in this line tend to chip and that it's likely it will happen again. He is also offering an exchange or store credit. I love my Luminese and I love the Ombre color, it's my go to casual bag. It's so durable, other than the cracking issue. Should I get another bag? I was looking at the Brea Epi Electric PM in Black but I thought I would have the Luminese for a more casual look. My collection consists of a Galleria Azur PM, a Retro Cherry Blossom, a BV, an Alma PM in Amarante, a Mono Eva, a Sarah in Pomme and a black chanel shoulder bag w/SHW. I'd love any advice form you love ladies and gents. Thanks for getting through my rambling!