Digital only reseller store receipt

[cluelessboyfriend]

There are several established and reputable bag resellers in my area, mostly focused on LV and Chanel but a couple of more upscale ones focus on Hermes and have beautiful stores complete with crocodile skin Birkins in display shelves. I understand, however, that the two Hermes resellers only send digital store receipts, supposedly for environmental reasons. The receipt is like a Word file with information about the bag and the name of the store, but does not look like what one would expect from a formal store tax receipt. (In my area, I understand it's legal for secondhand goods sellers not to register for and not to collect local sales tax.)

Especially when a seller has not provided an actual store receipt to go with the bag, I've come to expect a store receipt so that if I ever want to resell, a local buyer understands who authenticated and sold me the bag. An established reseller store's receipt in my area does have credibility. Obviously, if there's a dispute later such as the bag turning out to be a very good fake, I'd also want to be holding an actual store receipt. This is a matter of course for secondhand watches in my area, and the watches can be much more expensive than Hermes bags.

If this is the store's practice, I don't see any solution as insisting on a printed store receipt will just get a printout of the same PDF. The store uses a Gmail or Hotmail, so asking them to send the receipt by e-mail does not add much of a paper trail either.

Has anyone ever encountered this practice of digital only store receipts in their area and does it create any problems?

 

[skybluesky]

I'm having trouble following this; can you clarify your ask?

 

[chanellover333]

Is it a digital receipt regarding the bag's origins (aka digital Hermes reciept) or are you concerned about the store offering you a digital receipt for the purchase at their store? If it is the former, I've never gotten a digital receipt from Hermes. If it is the latter, I would not be concerned with getting a digital receipt for my purchase at a reseller as long as you pay with your credit card.

 

[WhiteBus]

I'm having trouble following this; can you clarify your ask?

I will get slammed for this, nonetheless I have never come across a poster with such an apposite name

 

[Letter]

I don’t see how a paper receipt is any different/better than a digital receipt.

 

[r luvs h]

I don’t see how a paper receipt is any different/better than a digital receipt.

This was my exact thought. As unfortunate as it may be, I doubt the store would change their policy for just one customer.

OP, if you truly would like a paper receipt, perhaps just print out the digital receipt?

 

[Logic]

I think the poster is referring to the receipt format being on a word document that anyone can do up rather than a professional looking one and they don’t have a company domain for their email address to prove that it’s coming from the store rather than a random user.

 

[Peeps]

For what it is worth, my most recent receipt from Paris (FSH) in March was digital. First time I have not had a paper one but I don't see a problem with this.

 

[cluelessboyfriend]

I think the poster is referring to the receipt format being on a word document that anyone can do up rather than a professional looking one and they don’t have a company domain for their email address to prove that it’s coming from the store rather than a random user.

This, and I'm asking specifically about a reseller store "receipt" and not an actual Hermes store receipt.

 

[WhiteBus]

You are over-concerned about a hypothetical situation.
The sole purpose of the receipt would be to establish the legitimacy of your ownership of second-hand goods.
No buyer in their right mind would continue with their purchase without getting independent authentication.
If you are the reputable person we would hope you are, you would be prepared to supply, or allow a potential purchaser to take, whatever photographs they require.

 

[cluelessboyfriend]

Store's in Singapore.

 

[r luvs h]

What specific information is the “receipt” lacking? As long as it has the “when, what, where, and how much” of a specific transaction, I don’t see why that wouldn’t be enough information for any prospective buyer.

Even if the “receipt” lacks the aforementioned information, why couldn’t you just go back to the brick and mortar reseller you mentioned and ask them to verify that they did indeed sell you a specific bag? And if you find this solution unsatisfactory, perhaps it would be best if you didn’t purchase goods from this reseller.

 

[cluelessboyfriend]

That's what I was thinking through. They might close, leaving a hypothetical buyer to evaluate the "receipt" and decide how else to authenticate.

 

[Veritybelle]

That's what I was thinking through. They might close, leaving a hypothetical buyer to evaluate the "receipt" and decide how else to authenticate.

The presence or otherwise of a receipt won't play a large role in authentication in comparison with an expert authenticator's assessment of the bag's materials and manufacture. I've collected numerous vintage bags, had them all authenticated without issue and only once been provided with a copy of the receipt.

 

[jellyv]

leaving a hypothetical buyer to evaluate the "receipt" and decide how else to authenticate.

Definitely, a receipt from a reseller is not an "authentication" at all, of anything other than of where you bought it. It doesn't attest to the authenticity of the bag.