Eugh! I just had a nightmare buyer like this. She probably realized that she over spent and is looking for something. Did she sent you pictures of the damage? Would it be worth offering her a half of what she's asking just to shut her up? IMO she wants to keep the bag, but is looking for some money off and is willing to lie to get it.I sold a brand new Chanel patent jumbo (retails for about $3200 and I sold it for $2700) and now the buyer is claiming that it has a rip on the leather on the chain. I have offered a refund but she keeps pushing wanting money back for a coupon she had and now wants me to give her $300 back so she can sell it on ebay. How can a seller protect herself from buyers like this?
This week is also crazy for me as I teach and it is the first week of classes with our offices flooded and dealing with her continual emails is difficult because I don't have a computer during the day.
Here is a link for the auction:
members are never allowed to post their eBay ID or auctions here.