I noticed some differences in the quality of the bags at the Hermes store. Some bags are better made than others - in the stitching, in the finishing, the appearance of the leathers. I was previously offered 2 box kellies. The first one had a perfectly smooth leather appearance whilst the second one had a gently undulating surface that was quite obvious in the spotlight. I am not saying the second one was poor quality but comparing both, you could really tell one was "better" than the other. I know these bags are handmade but have this tiny suspicion that perhaps to cope with demand, the quality control is perhaps not as "stringent"??