Recently ordered a vintage alhambra MOP necklace online. I received it, and it looks perfect...but I didn't receive a travel pouch. Is that normal for online orders? Is there a way to request that one be sent? Thanks!
Thanks - will do!Yes, they never give a pouch with an online order. If you call the 800 number, they will send one to you separately.
Glad to hear they’ll send you one separately! Did you get a cleaning cloth in your online order (I think it’s just similar to cloth for glasses)?Just wanted to report that I placed an order through the 1-800 number and asked if they would include a travel pouch. They were more than happy to accommodate but did say that it would have to be sent separately as it comes from a different office. They did make a note on my profile to have it sent.
Just wanted to report that I placed an order through the 1-800 number and asked if they would include a travel pouch. They were more than happy to accommodate but did say that it would have to be sent separately as it comes from a different office. They did make a note on my profile to have it sent.
I’m US based and no cleaning cloth sent with my pendant. I will let you know if it arrives with the travel pouch next week.Glad to hear they’ll send you one separately! Did you get a cleaning cloth in your online order (I think it’s just similar to cloth for glasses)?
And, are you based in the US? Debating if I should place my first order online or wait to go into boutique. Tia!
Ok, travel case received. No cleaning cloth but the travel case itself is lovely! There’s an inner insert that has straps to hold the pendant down and an outer pouch to protect itGlad to hear they’ll send you one separately! Did you get a cleaning cloth in your online order (I think it’s just similar to cloth for glasses)?
And, are you based in the US? Debating if I should place my first order online or wait to go into boutique. Tia!
I can def live without the cloth! the travel case looks functional and well made! You’ve convinced me to order online, so glad they were able to send separately Thanks!Ok, travel case received. No cleaning cloth but the travel case itself is lovely! There’s an inner insert that has straps to hold the pendant down and an outer pouch to protect it
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