Hi, Wondering if anyone has similar experience? I purchased a BV bag at bluefly on 8/26. However, everytime when I checked the order status, it always showed "at warehouse" and the last update on my order status was 8/26. Nothing happened and 5 days have passed by. On the Bluefly website, it says that "most" orders will be shipped out within 1 to 2 days, but somehow it's not the case to my order. I called customer service several times, and what they could tell me was pretty much what I could see from the online order status page. They don't know when the item will be shipped, and there is no way for me to cancel the order. It "Was" a birthday gift to my mom, and now it's already too late for her birthday. I have bought something else since I just could not wait for the "no-idea-when-I-can-get-it" gift anymore. Anything I can do? Please help... Thanks!