Did they make the dk pink ugg in tall?

I received my tall orchid pink ugg boots today. ^^
well the seller states they have been worn once! Well when I tried them on one feels like it has less shearliny inside. I gave three other pairs if ugg boots and have never experienced this.
I wrote to the seller and told her about the issue...but if course no response yet!
What could be wrong with the boot? It makes my foot slip up and down and the inside doesn't "hug" my foot as it should. But the other boot is just fine.