I've had my Delightful GM for about a year (I think, I know it was a month before they discontinued production). I've noticed the inside liner pulls the canvas holding the strap on, away from the canvas. So much that the canvas has begun to tear. I'm wondering if any one else had this same problem.
I asked one SA (I live in CT) about it and she blamed me for carrying to much, however this pulling happens even when there's barely anything in it. I did however ask another SA that's usually much kinder to me about it and she said they can send it and have it looked at because it's a possibility this "defect" so to speak, was the sole reason they discontinued production. Which means if I send it out and it's deemed defective, I don't have my Delightful anymore. I'm really concerned about this and a little put off with LV currently. So again, has anyone else had this problem?
I asked one SA (I live in CT) about it and she blamed me for carrying to much, however this pulling happens even when there's barely anything in it. I did however ask another SA that's usually much kinder to me about it and she said they can send it and have it looked at because it's a possibility this "defect" so to speak, was the sole reason they discontinued production. Which means if I send it out and it's deemed defective, I don't have my Delightful anymore. I'm really concerned about this and a little put off with LV currently. So again, has anyone else had this problem?