I was not even going to bother to post this, for I do sound just a bit off to look at a bag so closely, . But for the second one and the high price tag, I am going to look at it closer. For 200 dollars at the outlet, I will not do this. I ordered the Madison Spectator gray mult like Mary G. has sight unseen. It is a magnificent bag and the design is flawless and that is why I would like it to at least start out rather unflawed. My first one had a sort of black thread on the gold and I took it back to the store on Saturday to show the manager. She was very nice and just sent it back to Jax for another one for me..and kept mine to show customer. It was a loose thread, not a hole as I thought and she got it off. I did want a new one, so I got my bag yesterday and it was an even exchange from Jax yesterday. I truly hesitated to open the box for I was concerned that there would be something amiss. but I did of course. I did check out the gold striping first for Mary had said there where no black spots that looked like holes to her on her gold at all and she loved her gray multi. It was not a hole but overlapping stitching at the store. The new bag, has other things wrong. I was not going to post for most of the Coach things that I do have are lovely and this bag and the violet Spectator are so beautiful that I did not want to discourage any of you from buying bags. It is is a shame to have this happen twice in the workmanship for this price of $578.00 and find flaws in construction. People are human so it happens rarely. I think I will not get a bag sight unseen just because I think it will sell out before it hits the stores again. I did speak to Jax and they were super nice. They offered me two things. Send it back to them and they will reimburse the shipping and let them have a look at it or give me a small discount of 10% and keep the bag and they would fix it if anything ever happened and the stich broke loose. I think that was very nice of them. Waking up, I just did not know what to do. It just does not feel right to me. The flaw on the bottom is a stitch that was skipped or done unevenly and there is a stop like it was pieced and scrunched and a point on the end of it that is sharp to my finger. I have a bad viral cold so DH looked at it on top with his Dentist's glasses that are magnifying. lol..and he was so annoyed ..he looked like Rumplestilskin with my Coach addictions and he saw the leather rather cut like a sewing scissors for those of you that sew with notches on the other side on top. Now these are minor things, and I do not think the piece on the bottom will lift, but it is still quality control. I just saw a post on a thread loose on a solid madison bag where a stitch came out after a month. These are in the minority, but I do not know what to do. I have to speak to Jax this morning, All of your advice is so appreciated. It is such a beautiful bag and my second one and expensive although it will be a credit. Thank you and do not be afraid to buy, they are nice at Jax even if you are embarrassed walking into a store, and they want you to be happy. Thanks for any advice and helping me.
Lynn
Lynn