Defective Key Fob or my fault

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LVBagLady

LVBagLady

O.G.
Jan 19, 2006
2,620
126
#1


This is my key fob I bought last winter. I loved it and used it as a bag charm on my Boroughs and Bleecker Coopers. Recently I attached it to the key ring of my Coach keycase. Today, I noticed it was missing. I found it in my emergency brake area. Good thing I have small hands so I could get my hand through the opening and retrieve it. As it was I had to cut the sides of the opening to get my hand in there.
I called Coach and told them the little cap that screws on must have fallen off. To make a long story short they can't replace the screw on cap. The will replace the fob if it is defective. The SA suggested maybe I didn't screw it on tight enough. That bothers me because I was always careful with this piece. It was one of my favorites. Tomorrow night my friend and I are headed to the Coach Boutique so they can have a look at it.
 
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#5
Unfortunately, I think it's mainly the style of key fob where there's a screw cap. They do tend to come undone with time. I had one (not Coach) where I had to periodically tighten it or I'd wind up on the ground searching for my keys.

If Coach isn't able to find a replacement, maybe try finding a cheap key fob in the same style and taking the cap from that? I'm sure there are fairly standard sizes for the screw caps.
 
#6
leechiyong said:
Unfortunately, I think it's mainly the style of key fob where there's a screw cap. They do tend to come undone with time. I had one (not Coach) where I had to periodically tighten it or I'd wind up on the ground searching for my keys.

If Coach isn't able to find a replacement, maybe try finding a cheap key fob in the same style and taking the cap from that? I'm sure there are fairly standard sizes for the screw caps.
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That was a concern of mine when I bought it. I'm going to try to look through thr car for it. But its freezing out. We're having big wind gusts.
 
#7
I also have a screw type key ring. It was a gift from Marlboro several years ago and it's a really nice one. I use it for my spare keys for this exact reason; they just don't stay tightened. I don't use my spare keys often at all or I would have problems with mine. I know when I left them in my purse for a couple of days accidentally, I had to tighten. As a fob on your purse I think it would be just fine and stay put but to actually do the job that it's supposed to and hold keys? I really don't think these things can handle it unfortunately. Sorry this happened to you. :(
 
#8
I bought this fob, which is made the same way. It looks perfect on my Legacy Patricia but it would never stay screwed on tight. I was always afraid it would fall off, so I ended up putting a bit of glue on the threads. Now it is permanently attached to my Legacy Patricia shoulderbag.

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I doubt they will do anything for you at Coach. The fob isn't actually defective; you just have to pay attention and tighten it up periodically. So annoying, really.
 
#9
I went to my Coach store tonight and they ordered another one for me. It all depends on who you talk to. I knew the minute I walked in and saw who was there that I wasn't going to have any problem.
 
#11
WOW! You must REALLY love that fob. You mutilated your car to get it back. I'm glad you were able to get it replaced. I'll light a candle for your poor car :wtf:
 
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