Hi, I bought the Juicy Couture slouch leather tote bag a few months ago (My post showing it is on the next page of threads here i think) well I bought it from a private seller, who only allows returns for 7 days. I got the bag, liked it and wanted to keep it. Well i didnt use it for the first time untill a few weeks after i got it. I noticed the stitching where tha handles attatched to the bag was loose. I thought i knew i couldnt return in, so i took it to a leather shop to fix the stitch. I have now had this done on 3 handles! and more stitching is loose, and on places the leather shop cant fix. I have used this bag only 3 times. It to me is obviously defective. The leather is great and so is the hardweat and the stitching on the bag its self. But the hadles have loose stitches all over. And i know someone will ask, the bag is 100% authentic. I have the tags/dust cover/tissue paper..everything it came with. I even tryied selling it. It was $525.00 my question is will Juicy customer service do anything for me? It is still their product which is new, used three times and is obviously defective. I do not expect my cash back, but would like a replacment non defective bag, or a Juicy Credit to get one.