Defect at the closure

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  1. Dear ladies, I own a Roma in black, which I weared only a few times. Today I have noticed a defect at the closure. A small part isn't matt nomore, it's glossy now. Do you know what I can do??
    Thanks for your replay and sorry for my English. I hope you can understand me..
     

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  2. Contact your Bottega Veneta SA or anyone at the boutique and show them the bag. See what they can do for you.
     
  3. If you have skin oils or lotion on the metal, try cleaning using a small cloth or pad with alcohol. It could be as simple as that. Jist don't get the alcohol on the leather.
     
  4. Thank you, but the matt metal is defected. It lacks a small piece of the matt metal and under the matt metal, there is glossy metal!
    I think I have to go to BV store.
     
    shopaholicious and papertiger like this.
  5. Take it back to where you bought it and have them repair it
     
    indiaink likes this.