This Kenneth Cole bag I got from zappos.com. I loved it in the picture but am not so sure I'm in love with it now that I have it. You have to slide the flap underneath the chain to close, which is kind of a pain.
You can return it??? I would say do so if your already aggrivated. If it's a hassle this early on, and your having doubts, maybe there's something else you will love more! But it's pretty cute..
Kenneth Cole makes stunning stuff - I especially die for his shoes. The bag looks great but if everytime you use it, you hate it, then return it and look for something else.