BW: good luck. Hopefully you will be able to resolve the problem over time. Don't give up but
accept that it will be a PITA and may take a lot of follow-up. After that.... enjoy the collection you have
and wait for the outlet stores to reopen and for you to be comfortable shopping in person.
Even returns that go according to plan are a lot of work (and cost $) for the opportunity to see a bag
that turns out to have a problem.... either not right for us or just not right itself. I've kept far too many
bags that I should have returned when I didn't love them. And even bags with defects that I
do return cost me the return s&h.
accept that it will be a PITA and may take a lot of follow-up. After that.... enjoy the collection you have
and wait for the outlet stores to reopen and for you to be comfortable shopping in person.
Even returns that go according to plan are a lot of work (and cost $) for the opportunity to see a bag
that turns out to have a problem.... either not right for us or just not right itself. I've kept far too many
bags that I should have returned when I didn't love them. And even bags with defects that I
do return cost me the return s&h.