Oh god, I bought a fake Venetia from this ebay seller about a month ago. I knew it was fake when I opened the box. It was totally my fault, not fully authenticating first, but her auction stated she offered a refund and I jumped in. Well, zippers were wrong, interior was wrong, no serial tag--a TOTAL fake bag. The front buckle on the pocket was also broken. I told her this via email. She adamantly denied 1) that it was fake and 2) that it was broken.
I was very nice, tried to give her the benefit of the doubt, that she didn't know, etc. But she refused to give refund. I filed a claim and yesterday Paypal decided in my favor and refunded my money. (It was only $225). They told me to ship the bag back, which I did, in the exact box and condition I got it. Now this woman has filed a fraud claim against me with the Post Office for crying out loud, saying I vandalized the bag, all kinds of insane stuff. She has filed more disputes with ebay, paypal. It's just a big huge mess.
Anyone have similiar experience and could lend me sound advice? I've told both ebay and Paypal that I have all correspondence from and to this seller. I have photos of the bag as I received it and so on. Doesn't stop the headaches though. My first bad experience on ebay in ten years of using it.
Oi. Live and learn.
I was very nice, tried to give her the benefit of the doubt, that she didn't know, etc. But she refused to give refund. I filed a claim and yesterday Paypal decided in my favor and refunded my money. (It was only $225). They told me to ship the bag back, which I did, in the exact box and condition I got it. Now this woman has filed a fraud claim against me with the Post Office for crying out loud, saying I vandalized the bag, all kinds of insane stuff. She has filed more disputes with ebay, paypal. It's just a big huge mess.
Anyone have similiar experience and could lend me sound advice? I've told both ebay and Paypal that I have all correspondence from and to this seller. I have photos of the bag as I received it and so on. Doesn't stop the headaches though. My first bad experience on ebay in ten years of using it.
Oi. Live and learn.