David Yurman Return Policy

my bf bought me a ring and we've been waiting for it to come in for a couple weeks now. i loved it when we bought it but now all this extra time, is making me rethink it. Is it true they wont accept any returns at all just due to the fact that I don't want it? haha I know its a long shot but just wondering..
 
He bought it from the store. We're having it sized up a size. I read their part about returns and exchanges, but have heard different stories from people.

Anyway, I guess my best bet is giving them a call tomorrow. Thanks!