Damaged my Damier Ebene


Feb 11, 2007
Long Island, NY
My new Verona has two boo boos. On each side on the bottom, on the brown leather piping I've managed to scuff the leather somehow. I can't, for the life of me, imagine how I did this. But the fact remains - the damage is there and I'd like to have it repaired. Do I send it back to LV or can I bring it to a shoe repair and have them use a leather polish. I don't know which way to go. Has anyone successfully, on their own, repair the missing color on the brown leather area? Thanks so much for any advice. I am so not happy about this. Here I thought the bag was indestructable -and here I am, having been what I thought was sooooo careful :sad:


Aug 2, 2010
Oh so sorry to hear about this. I have a Verona too and love it so much. I suggest you take it to LV first and see what they have to say. Such an expensive bag, I wouldn't risk taking it to a shoe or bag repair shop. Hope it works out for you.
Oct 29, 2008
You should only get repairs done at an LV store. If you get work done some place else, you may risk voiding your guarantee.