Damaged edges on leather MBMJ

nsl

Member
Jun 30, 2013
222
61
I purchased the Marc By Marc Jacobs Classic Q Natasha Crossbody at Neimans in January and the edges (where the handles are attached) are already starting to fall apart and I have a major stain from rubbing against my jeans. :sad:

Is there anything I can do for the edges and stain? Will Neiman Marcus help me get it fixed? It is only 7 months old!
 

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LouisGangJie

Member
Jan 15, 2015
5
0
I would just say damp cloth with water and try to get that denim pigment out. Maybe a little DIY could help the straps: a few stitches?
From the photos, it looks like regular wear and tear. I hope this helps... 😁
 

LouisGangJie

Member
Jan 15, 2015
5
0
Ok, I just watched a video, and I remembered your question!! A girl had new jeans on, and the dye rubbed onto her LV canvas. She used a Mr. Klean Magic Eraser, and it came off with no damage.
 

Leatherdoctor

Member
Feb 6, 2015
7
0
Hello

Magic erasers although they may appear to the naked eye that they have caused no damage can actually be removing the finish which will in time cause further problems. Using professional cleaners and protectors specifically designed for use on handbag leathers cannot be recommended enough. A little research goes a long way with finding the best products to use for your handbags

I hope this helps!
 

Elisafi

Member
May 19, 2014
37
0
Europe
I purchased the Marc By Marc Jacobs Classic Q Natasha Crossbody at Neimans in January and the edges (where the handles are attached) are already starting to fall apart and I have a major stain from rubbing against my jeans. :sad:

Is there anything I can do for the edges and stain? Will Neiman Marcus help me get it fixed? It is only 7 months old!
Hi nsl! I know this thread is pretty old, but I'm curious how did you solve this problem with torn edges? It seems to be quite common problem with Classic Q Natasha (and similar MBMJ) bags, I recently bought a pre-loved Lil Ukita and the bag had corners looking exactly like your Natashas. I didn't really know how to fix them, so I ended up returning the bag.
 

nsl

Member
Jun 30, 2013
222
61
Hi nsl! I know this thread is pretty old, but I'm curious how did you solve this problem with torn edges? It seems to be quite common problem with Classic Q Natasha (and similar MBMJ) bags, I recently bought a pre-loved Lil Ukita and the bag had corners looking exactly like your Natashas. I didn't really know how to fix them, so I ended up returning the bag.
No I couldn't solve it and I couldn't get the stain out either with wipes. :sad: